Mcalister's Deli

Ordered 2 teas with a Togo order. When the food was brought out, I was told to get it from the cashier who had a long line while the employee ran away and did something else. Since I didnt have the time to wait, I ended up leaving WITHOUT the $5 in teas that effectively were stolen from me. Pathetic! Won't be back and will be spending my money elsewhere that doesnt steal from you.

We always love this location. I meet my mom here once a month for lunch and she changes her ingredients on her salad a lot from the menu and they always get it correct for her. They are always super helpful, super quick about collecting your trash from your table and getting your drink refills. The only complaint I have is not for the location, but on our last visit there was a mom with 3 girls 7 & under (or so it appeared those ages) and the mom let 2 of them scream through our entire meal. I get that we were in the outer part of the restaurant, but it is still indoors and that's why we choose to sit there so we can actually visit. It wasn't just us that were annoyed as 3 other tables around us got up to leave and made comments about how rude it was for the screaming to continue. It wasn't like they were ill, or in trouble. One got her feelings hurt about something a cried for over 20 minutes straight, then 2 of them were chasing each other around the table screaming laughing so loud that even the servers rolled their eyes every time they came in the area. It appeared that the mom was interviewing someone, maybe a nanny to help her care for the kiddos, but she was having to talk so loudly over her girls that we could hear it was an interview. It's just rude to allow your children to use their outside voices while playing inside when people are TRYING to simply enjoy their meal. Next time just consider going to the park on a 70 degree sunny day :)

I go to this restaurant quite a bit and usually the food is great. Today, however my order was messed up which was no biggie. I ordered without olives and was just going to pick them off. When I opened my sandwich the greens on it was very wilted. I didn't want to send my food back so I just asked for a refund. The manager on duty said her system was down and couldn't issue a refund. I ended up with a postcard for 2 free meals. Then another lady had the same thing happen and she asked for a refund and she was given a refund! Maybe they just have a slow or new Sunday staff. I'll be sure to stick to lunchtime during the work week.