Chipotle Mexican Grill
4628 E Washington Ave, 53704 - Madison
Mexican
Fast Food
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📷 Fotos (9)
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Reseñas de Google (8)
Ordered my food through mobile pickup. My promised time was 7p. I got it 30 minutes later. Ordered extra protein and a large chip and guac and I’m fumid because you guys were greedy, I suppose. Definitely shouldn’t see the bottom of the bowl… I specifically go to chipotle because of the bowls and I have forgiven you guys time and time again. You guys seemed very understaffed, looks like there’s more people in the kitchen that could be helping with mobile orders if you aren’t taking orders personally…
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Google
So as much as I love this location and the staff & food, I came today and there is a sign on the door “digital orders only”. I had no idea what that meant so I walked inside - I needed to order through my phone. I’m horrible with my phone! I figured it out and am waiting for my food. But it would help to understand why they only have digital orders and is this temporary? No information. I love the food so I’m still enjoying the food, but come on - communication is important!
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Google
Delicious and great service. They had great drink options and the employees were nice and fast.
Google
Stopped in on 1/17/22 for a late lunch (3PM). There was ONE employee working in the entire restaurant. He was doing his best, trying to make orders, ring up people, prep food. He was running his tail off.
Customers were being polite, but we were traveling, so we left for a competing restaurant across the street that was fully staffed. Chipotle: pay your people better, or treat your people better, and you will have enough people on a Monday afternoon.
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Google
The slowest Chipotle I’ve ever been to. 25 minutes to go through a line of 6 people. Employees moved at a snail’s pace and did not interact with any of the customers, except to say how much they owed. No organization, complete disorder. The restaurant was a mess, including bathrooms and not a single clean table in the place. Happy to go elsewhere next time.
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Google
Went in yesterday and these poor guys - there were only 4 people there! Even though they were super busy and rushing to get through the line and with the online stuff, they all had such a great attitude and were super friendly. The food was delicious too, definitely worth the wait. Coming back to this location again for sure!
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Google
I went in yesterday, and the place was pretty busy, the food had to be restocked, but the man working yesterday was phenomenal! He looked stressed but was still so polite and speedy! He was making the entrees, the veggies, and i believe the meat all by himself (other people were doing the cash register and online orders) but he was stellar!
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Google
I mean, we ordered extra sour cream but come on guys… this is like a sour cream soup with chicken floating in it.
Google
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