Frank's Pizza And Subs

Found Frank’s Pizza because the Wendy’s next door (our intended destination on a very long drive home) had closed the lobby, and we all needed a restroom. The kind staff at Frank’s were letting people use the restroom whether they purchased food or not. That’s their money going to water, hand soap, paper towels, and toilet paper with no reimbursement. So, instead of supporting Wendy’s, we ordered some slices to go from Frank’s. Now, where I’m from, when you order pizza by the slice, you get a piece of pizza that’s been sitting under a heat lamp for hours where the cheese is congealed and the slice is lukewarm at best. Not at Frank’s. We got two slices of pepperoni and two slices of cheese, and they were piping hot and delicious. Huge slices loaded with ooey gooey cheese and generous amounts of pepperoni. I loved the crust, which was thinner than usual, but soft and perfectly cooked. The perfect slice to fold and eat. It was so, so good that we regretted not getting a whole pie. I will absolutely stop again when I am traveling through.

We've always enjoyed our food to go from Frank's, but the customer service has been lacking. Tonight, I called to make a to-go order, was greeted with "can you hold?" and was hung up on after 20-30 seconds. TWICE. The first time I thought it was a mistake, the second time I decided to call in an order somewhere else. I understand that you're busy, but be polite and say so, instead of hanging up with no explanation.