Chipotle Mexican Grill

Usually have no problems but when I walk in on my time to pick up it's not ready 4 other customers waiting .. as there are 3 people cleaning around food with chemicals, talking and standing around and only 1 employee that was making all the food for all the customers. It's 2 hours before closing. And the reason behind why Not one of those 3 were helping her out???? It's a team 👌 effort! Do better! Props to the young lady that was preparing all the food.

5 days in advance I ordered the "build your own; triple" for 10 which was $140 on the catering menu. When my husband arrived home with the box, it contained only meat, shells, queso and guacamole. None of the other items I ordered were included or ones listed on the menu that came with the package and which I had selected. No lettuce, none of the 3 kinds of salsas that were to be included, no shredded cheese, no fajita mix, no chips, no rice (supposed to be 2 kinds), no beans. Nothing. We couldn't make tacos or the taco salad. The Manger told me I had to take my complaint to the corporate support line. No remedy, saying he was busy, there were only 2 cooks there, and when I expressed my dismay requesting a refund for the items not received he refused. Hung up on me. What restaurant sells you a huge make your own tacos for $140 and then gives you less than half of the items ordered? So if you are planning a party, don't order from here

I’ll start with the service was good, quick and efficient. The food was not too bad. My daughter said the chicken was all spice and no flavor. The restaurant smelled like sour milk, every table was dirty, trash was overflowing and the beverage/utensil station looked like it had not been wiped down all day. I’ve been to a lot of chipotle’s, but this one was by far the dirtiest I’ve been to. :(

I ordered a burrito, Mexican coke, chips and queso. I get two bowls with what looks like last week's left overs. They ran out of the coke and because I ordered through the app they couldn't refund me for the coke. My fault for not searching through the bag before hand. I called the store but no one would answer the phone.

The WORST experience! The place was filthy, the employees were unprofessional, dropping F bombs left and right. After driving 30 minutes, we were told we had to order online. We stood in the restaurant and ordered from our app. After finally getting our food and getting out to our car, we realized they forgot our two large orders on chips. We went back in, at which point we were told they had no chips. Why they didn’t tell us when we picked up our food is ridiculous. We asked for a refund, at which point they told us we had to contact customer support. Needless to say, still don’t have our money back because the online customer support is a joke. On top of it, I got home to eat, and noticed my chorizo bowl had no Chorizo. Save your money! This place is a complete disaster and they clearly don’t care about their customers.