Church's Texas Chicken

Been waiting for a 12 pc family pack for 30 mins plus! I asked to get mix chicken spicy and original and they told me they weren’t doing spicy right now only original. I’m a paying customer you should be able to make spicy chicken if it’s available. On top of that all the employees are out side the stores! LIKE WHO IS WATCH THE CHICKEN, MAKING SURE IT DOESNT BURN. The service here is horrible every time i come to this location, there’s always an inconvenience. They seem to never be able to do their job.

The only Church's Chicken that I have ever visited that doesn't serve the honey flavored biscuit's. They refuse to take the item off the drive through menu. And they are supposed to substitute a dinner roll but good luck even getting one of those. Finally, there are other items on their menu, like mac and cheese, they do not have??

My family and I ordered a family for 8 this evening. As I ordered I was informed, in extremely rude manner, that the location that I was at did not serve biscuits and the family meal nor does it come with the 2 one half gallon gallon drinks as advertised ALL OVER THE BUILDING!!! My husband had raved about how wonderful the food was from here when he had it previously, but this time we both agreed that it was a waste of $50. The chicken was extremely bland and so greasy that if it had been near an open flame it would have burned for days. The same with the fries. The corn on the cob was just mush on the cob. The only half way decent thing was the mashed potatoes. This is the first time I have ever felt the need to get online and post a bad review concerning anything, it was that bad. I mean how are you supposed to split 2 ears of corn between 8 people? The math does not work out. I had to purchase extra sides, because apparently when you order for a family of 8 meal, you only mean 2 and you rip off the consumer. Have you ever heard the phrase that for every happy customer you gain only one more, but for every unhappy customer you lose ten? Well, I'm not happy. As a matter of fact I am disgusted that I wasted all of that money on something that was supposed to be a treat for my family, but turned out to be a large and expensive disappointment.

Our go to place for fried chicken. They always make it so good every time specifically this particular location. I took out a star bc their employees are never on the same page. They tell me different rules everytime i come. Cuz I only order all chicken legs and they don’t have the hot sauce anymore so i have to go buy it myself. I also agree with the other reviewer that they should remove the things on the menu if they don’t offer anymore, e.g. honey biscuits.