Steak 'n Shake

Girl working lied straight to her managers face about doing something when she didn't. Manager sided with her, anyways the app claimed to be a "free milkshake" and they wouldn't or couldn't honor it. Came back the next day ( this story) and was met with the lying chick saying "I gave you that milkshake last week" when I was there yesterday inquiring about how to get the free shake from the app. I'm sure corporate would love to hear more about this wonderful experience me and a friend had there.

First I pull up and ask for two large BACON cheese fries which cost more than the regular cheese fries, the woman at the speaker starts to say something but then stops and just lets me order them (which I have successfully ordered many times before at this steak ‘n shake). Then I pull up to the window and she charges my card and hands me a drink that I had also ordered. It takes them forever to hand me my bacon cheese fries and when they do, they are in fact NOT LARGE and NO BACON was anywhere in that bag. They handed me two regular sized french fries with cheese dipping. I am disgusted with this steak ‘n shake, I paid the extra money for bacon cheese fries and was absolutely scammed. If they were going to give me regular cheese fries they should have charged me as so but they did not. I hope they all lose their jobs. Bunch of teenagers who don’t know what they’re doing.