Starbucks

I was there today, both of our drinks were completely messed up! I ordered a venti coffee with 5 pumps vanilla 5 pumps caramel and heavy cream and caramel drizzle and whipped cream on top and got a black coffee with no heavy cream no whipped cream and no caramel. I also ordered a strawberry acai and got water with strawberries in it! Very disappointed and will not be returning!

Got all the way to the store and the mobile ordering was turned off. Upon waiting in line one of the workers turned it on. Thank goodness! When I did my order I just hit re-order like normal for my drink. I asked for 5 shots of espresso and usually the color of the drink is a medium brown when I’ve ordered in the past at other locations. I have a dietary allergy to regular milk so I ordered oat milk. When I got the drinks it was made with regular milk and 1-2 shots of espresso at most. So I reluctantly walked back into the store after doing a mobile order through the drive thru. The girl that did the blond espresso today had the biggest attitude ever! It was super upsetting and honestly her behavior in the store will make me never want to come back to this location ever again. To ice the cake on the experience…. She did make 5 shots of espresso but dumped over 1/2 of it down the drain… so I was left with maybe 1-2 shots again…. Glad I paid over $6 for a drink that can’t even be made correctly the 1st time much less the 2nd.

I order on the app all the time and they almost never make my drinks incorrect. Yesterday they accidentally made my drink iced instead of hot. We went back in and let them know and they remade my coffee correctly with no issue at all. They even let me keep the incorrect iced version as well, which was so sweet and they did not need to do that. Love my baristas here a lot!