Patisserie

SIMONE-ONE OF THE BEST MANAGERS-IMPRESSIVE MY large pastries order was delivered Christmas Eve by GRUBHUB- one of the worst delivery services. Hire anyone and charge almost 50%..a racket... The box arrived soggy and wet...tops of the pastries had slid off-and they were all squashed on one side of the dented box.. A NIGHTMARE- called Simone at Patisserie on Newbury St. to explain..She worked non-stop all day on this Christmas Eve... She does not know me...but when she heard my story at the end of the day...she told me when she finished work in 20 minutes-she would personally drive over to my home and replace the entire order..I felt badly and said "I could wait for another date" She insisted and said no food from her shop should ever be delivered like that. Quality was delicious and fresh... One hour later...I had a perfect large box of fresh pastries...desserts.. Amazing woman who bent over backwards...Kind, caring and so professional..Bravo to a star employee...

I wish I would have remembered to take pic of my delicious egg, cheese, bacon, and tomato sandwich on a croissant. The whole sandwich was awesome but the croissant did it for me. It was hot, fresh, buttery and delicate. Perfect. My hubby had the Italian sandwich on a baguette. He enjoyed his as well.