Arby's
905 E Main Street, 73096-5641 - Weatherford
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Fast Food
American
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Ordered turkey bacon ranch wrap combo in drive thur. Got the wrong wrap went back just to get my money back. The guy that helped me told manager that I wanted money back. Manager never came and guy tried to give money back but after trying he asked if they could just make me a new wrap. Because he didn't know how to return money. I said if I can't get my money back I guess I don't have a choice. He yelled at manager to make my wrap. Got it went home and it was still wrong. Had honey mustard instead of ranch. And very flat wrap with to thick cut of meat. As I was standing there I could see under the fryers and there is alot of old food under them. It wasn't that clean. Arbys have went way down hill. Probably won't return. ☹
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March 4 2022 and not even lunch rush yet and they are backed up. Need better management. I could run it better and no lines in my drive thru. Worked at once McDonald's and never had a line even when it was my busiest time of the days.
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Restaurant was dirty but the employees were just chatting or on their phones. I had to look around to find a table that didn't have food/trash on it or underneath it.
The brunch sandwich was good though.
Another visit: My fish sandwich was smashed all to hell with dried out cheese but literally overflowing with mayonnaise.
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I came through the drive thru and got some items. We got home and some items were left out. I called to say I was coming back to get the items and the guy on the phone was rude and hung up on me mid sentence. Unacceptable.
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Might have been an off day or new people working. They worked their orders backwards....newest first, first one in got their order last....a little annoying. The dine in area is remodeled and looks nice!
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Ordered 2 fish sandwiches w/cheese. Hard to say how old the fish were. Not hot enough to melt the cheese. Beware ordering fried apps here. Walk inside and take a look at the pile of pre made chicken...in plain view. Disgusted.
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The Food was very poor. The Bread was very tough. My friend had a Ham Melt and the meat they gave was from the very edge of the ham when they cut it. The Curly Fries Tasted Burnt and tasted like the Fryer Oil hadn't been replaced in a few days.
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It doesn't matter if we go in or use the drive thru, the employees are Always Great!! They Always greet you with a smile and are very patient! They Always say thank you and good bye when you are leaving! It's a great place to eat! I live about 20 miles away and go a least once a week!
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