Chipoltle

So to start off I called chipotle and told them “hey I placed a delivery order under Skarlet can you please make sure to add extra utensils and napkins”… and well I open my bag and only one fork is there and we ordered 2 entrees. Are we suppose to share the fork? And as you can see in the pictures below I clearly ordered a salad and well no lettuce to be seen in the bowls I received… also look at the guac, I ordered a large for a reason and you couldn’t even fill it up!? Like seriously. They always have to mess up delivery orders which is why I hate to order for delivery but since I’m on the road driving the truck, we can’t stop anywhere! Which is why I had no choice other than to order for delivery but never again!

Great quality food and staff. I'd order in store though... A bowl to go with: extra white rice and extra pinto beans (or whichever look best at the time), chicken, a little bit of the red hot sauce and sour cream with a mixture of the two in a small container for the chips, mixed veggies if they look fresh, corn, extra cheese, and lettuce. It's a solid 5/5 every time I go in and order. The one time I ordered online for my lunch break, they severely disappointed me. I asked for the above and received a half spoon of rice and beans and quite literally 4 pieces of chicken all of which were sitting in the liquid from the beans at the bottom of my bowl. I waited in line and showed them which they happily fixed up and shoveled like 3 spoonfulls of chicken in there which made me laugh. They definitely fixed it, but their take out specialist was setting their customers up for disappointment. Keep in mind this was like 6-8 months ago, but ever since then I order inside. Overall it's 8/10, a go-to for an after work meal. Also get that half sour cream and half red hot sauce in the same container and shake it so you can dip your chip in it then use your chip like a spoon to eat with. It changes the game.

The food was good. But staff, really. The cashier has a major attitude issue. Tossing stuff at us, no tray, rolling her eyes, acting as if we were imposing on her. Had to keep asking for quest and chips after we paid for them. Beyond that, filthy, we had to service our own table, none of the tables were clean, floor filthy. They only had one set of ppl at one table when we came in.

Listen, I am the biggest Chipotle fan and have been so for years. This location was a let down.. the food was good but the restaurant was filthy! I visited at 4pm on a Saturday.. they were not busy so I’m unsure of why it looked this way. They didn’t think to tell us until after we paid and purchased fountain drinks that the ice machine was broke and there wasn’t any ice. Definitely need some training implemented here.