7-eleven

The Hispanic manager is very rude. I patronize this store almost everyday or when I'm in Mt. Pleasant and she have the nerve to call the police on me because she thought I stolen a juice. I walked in with my juice and I was there to buy some cookies. She is very rude and also be having the Ethiopian workers follow me. They know I pay cash or with my card. But I can say when the black guys that work in the evening they never give me any problems and plus they are very respectful. So I can say the morning crew is awful.

I don’t understand why this store has only 2.5 stars I want to give it five stars. I bounce from three 7-Eleven stores close to my home. One in Mount Pleasant the other one on 14th and Columbia Rd., Northwest and the third one down 14th St. by Spring Road. Out of this 32 of them are really nice. The third one down 14th St. in Spring Rhode is good, but not as pleasant as the other two. For this review I must mention one guy who is extra nice every time. Not only with me of course but with everyone I see him interacting with. His name is Carlos. The one with glasses. Every single time I go there he never fails to greet me enthusiastically. He always goes that extra mile to make sure I’ve got everything I needed and wash well taken care of. This is the kind of a attitude missing retail stores in America. That’s just my opinion. Thank you Carlos for being such a great guy. It does not go unnoticed.

The guy who worked the night shift today was extremely unprofessional. He told me I couldn’t use apple pay even though I’d used it earlier in the day AT THE SAME LOCATION. When I asked him to just try it he accused me of trying to get free stuff by pretending I had money on my phone. I proceeded to show him my apple pay (which shows the balance) and he just shrugged and stood there saying nothing. Not only that he was on the phone with someone the whole time so I could barely tell when he was addressing me and when he was talking to them. Next time I’ll just walk the extra .3 miles to go to the next closest location maybe they’ll be better.

I went there to have some coffee around 11:20 am. There is a guy who take care of the machine come to me. He told me the machine was not ready yet. He talked so rude and unprofessional working. He does not try to help the customers at all. It doesn’t matter if you just renovate and try to have a new machine which not working very well. If you have less than 1 star. I will give that because it’s worst than 0. 10-13-2018 @11:21am