Schlotzsky's

After getting my mac and cheese order wrong twice from an inattentive cashier, this is how my bacon grilled cheese came out. This is what they're calling a serving of avocado. It's literally not even a teaspoon. When going back to the cashier again, her response was, "well, you can try to talk to someone at the next counter". Too busy taking other people's money to be concerned with making sure the customer is satisfied. Won't be back to this location again.

The woman taking orders in the drive-thru at 8:40 pm on 9/3 was great. She was so patient I couldn’t believe it. I could hear her taking the order of the people before me and they were a little difficult, but she just continued on with no sign of annoyance like it was nothing. What a kind, calming presence.

We were greeted so warmly as was everyone that entered. We were there for quite a while we had a zoom with one of our grandchildren class and needed to set up our laptop in order to make two grandchildren events between San Antonio and Waco. The sweet lady could not be more accommodating. Thank you so much for being so kind!!!

I want to give a shout out to Michelle Gaines and her excellent crew at the south I35 store....I have been eating lunch there for a while now since it's close to my job and even with them being short staffed they always get my order right and it's always fresh and the customer service is always great...I really appreciate you guys for going above and beyond and and hanging in there in such difficult times...I also want to mention maria she is always polite when she answers the phone and takes my order...Michelle Gaines is setting a great example for her staff....thanks again guys🙏🏻👏🏼👏🏼 Mike

I absolutely love Schlotzky's sandwiches. I am not a fan of sandwiches in general and these are pretty much the only ones I crave. This particular establishment though, did not seem to care. The bread was flat and tough, the ingredients were piled on as if in a rush, and everything was soggy. I'll probably try a different location next time.