Taco Bell

2-7-22 Just say no to the chicken wings. But, the service was great for dine in. So we did our typical 10 Box. 5 bean burritos and 5 soft tacos. That’s what the boys like. We also ordered a couple of other things that we like. In all we ended up with 7 items out of the 10 Box and a couple of rude and upset employees that didn’t like being asked to make it right. It was a very uncomfortable and unpleasant experience.

I went to the Taco Bell on Old Jacksonville a week or so ago, and had to wait 45 minutes to get my food. So we decided to come to this one for dinner tonight. Service and food was good. But the restaurant was disgusting. There was food on all but 2 tables. Food all over the floors. Smashed sauce containers on the floor. Nastiest restaurant I’ve ever sat in.

Absolute terrible experience. Was missing half of my order, however the dining room was closed so I had to go back through the drive-thru. I said in line for more than 15 minutes, only to get attitude from the employee and her manager about my order. Clearly questioning that they did not miss items in my order. After several minutes of them fixing it, they returned the bag to me with the taco rappers not completely closed, and cheese and fillings spilling all over the bag. Very immature and unfriendly service. Will not be returning. Manager needs a class on customer service.

Food was made right and was delicious. Still hot when I got it home, big plus! Drive through staff were friendly and courteous! Sadly, they were out of Baja Blast Zero Sugar, but at least they told me when I pulled up to the window instead of after handing me 2 cups of improperly made soda. I much prefer this location!

Tabitha was very patient with me and my wife. My wife survived a coma recently and isn't always easy to understand. This was the best fast food experience we have had since she started her recovery and it earned my respect like no other taco bell. Place was very clean and the food was great. Not stale or bad looking. Condiments looked like someone cared about presentation... like seriously who stacked all the sauce packets like dominoes? I'll add a picture the next time I visit. I wish Memphis had places this nice.