Cracker Barrel

What a great Cracker Barrel! The staff was friendly and made us feel welcomed. That always makes for the start of a great meal. Our server took great care of us, we never had to wait for anything. The food was just as expected from Cracker Barrel, plentiful and delicious. We ended up with a nice to go box which we will enjoy later this evening.

Cracker Barrel just doesn’t taste the same to me. I’ve been to a few different locations and they all taste different. This meal, to me personally, is more bland. I’ve tried another item of there’s and it was good but the French toast meal is a no go for me. This could be due to me being 9 months pregnant and body changes but I’m not a big fan. Overall they are very nice and timely. So, customer service skills: 7.5 - 8 Food quality: 5 1/2 - 6 Food appearance: 5 But you may enjoy it. Give it a try. That’s just my experience.

Horrendous. Lack of knowledge about products they carry in store which resulted in a refund for part of my order. Then I noticed other items were missing from the order and apparently mashed potatoes that have been sitting at the bottom of a food well all day turning brown are acceptable by the cook staff to send out to customers. Management was less than helpful so as they say training in customer service starts at the top and this store has failed. Will not patronize again. Not that they will seem to care based on their inadequate skills as customer service providers.

We've eaten at this location many times. Luckily they had the chicken pot pie my husband ordered. Other times, they have been sold out. Some dishes are hit or miss for me. I tried the hamburger steak this time...it was ok...a little on the tough side. Our waitress did fine, seemed a little busy even though the restaurant wasn't completely full. Took her a while to bring us ketchup and to refill drinks. My son ordered the maple bacon grilled chicken which he loves and is a huge order of food. My daughter ordered breakfast from the kids menu. Besides her tater rounds being overcooked, it was fine. We enjoy shopping afterward and they always have fun beautiful unique things to look at. The store is well organized and kept and the displays of new and seasonal items are stunning and attractive.