Panera Bread

I'm extremely upset at this resturant. I ordered my food and specifically asked for no Chipotle sauce and no may on my sandwich, tomatoes because I just font like then and Chipotle because I am allergic to the sauce. I guess it's my own fault for not checking the sandwich before leaving the store but how are you going to put that sauce on when you were told there was an ALLERGY. I worked in food service for year and I worked AT a panera bread, unless things have changed for allergy prep since I've been gone (and I know they haven't because it's been less than a year) this should not have happened. This is just shameful, completely shameful

When I walked in, it said that the Kiosk was for to go orders. For dine in, order at the cashier. So I order at the cashier and I sit to wait for my order. Right before my order is ready an employee tells me that "you can wait for your order here but you can't dine in". I followed every rule and every chance was there to tell me there was no dine in before I ordered. I really wanted to dine in, so I cancelled my order, got a refund and left. The experience turned me off to this location. I will not be returning.

Had Mediterranean salad bowl. Simple ingredients. No cooking involved. What could go wrong? How about a layer of dry, limp arugula mass that was mixed with sliced cucumbers some of which looked like they were frozen at some point (they get those translucent dark spots). Other ingredients were ok. However trying to separate good from bad ingredients is NOT my definition of a “quick healthy lunch”.

One star, because the staff informed me at 6:45 that the dining room closed at 7- ( but they “ allowed “ my date and I to stay. Wow. Big mistake. Within five minutes of getting our food we sat down and a guy blew past us the ominous warning again : “dining room closes at seven …just saying”. He begin to clean around us. Told my date let’s get out of here and go to Angelina’s which is right next-door. Which by the way was a PHENOMENAL experience… Food the service the atmosphere was top notch!!!! Getting back to Panera they should just CLOSE their dining room for good and only do takeout. Even though the staff was reasonably friendly the food was nothing special, And my date and I basically got kicked out by a broom and a dustpan🙁.

This is the most disgusting Panera Bread’s Costumer service experience I’ve ever received in my life. Store management is so bad. Workers don’t know how to treat their customers. We had been waiting more than one hour to get our order. We saw our name in ready on display board, but we didn’t get our order. When we asked about it they said they didn’t know that. After that they found the receipt. That was their fault, but they acted like we did something wrong. When they found our receipt they asked us to wait again. We were waiting in another 20 mnts, nobody called our name.I went to the food preparing section again and asked about our order, Then the lady who worked there she acted like she had no idea about our order. Cashier lady also didn’t care about it. She just disappeared when I asked about our order in seconds time. Then I had to change my voice tone and asked “are you guys going to prepare our order or not ? After our second request they started to prepare our order. Then we waited 15 mnts again. This time also they didn’t called our name or sorry for what happened in there. We went to the prepare section and collected our order. The cinnamon crunch latte taste was so bad, even though they gave half full of cups. I dunno why they treated us like that. because of our skin color. We are south Asians, they are so racist. Chipotle Chicken & Bacon Flatbread Pizza taste also weird ( we had this pizza before from different Panera bread store, that’s why we ordered the same) really really disappointed about this 280 Marsh Ave, Staten Island, NY Panera store. Don’t waste your time and money. Specially in this panera store, don’t go there. Their service is so nasty. They are racist. ill minded employees work there.

Decided to get a Pick 2 and let me tell you.. it was delicious. I haven't been to Panera in such a long time and the options are so expansive there is a very small chance you won't be getting something you love with both choices. Im a broccoli cheddar b*tch and it was phenomenal in a combo with the chipotle avocado sandwich. Would highly recommend this location and def plan on stopping by again.