Wendy's

The staff at this particular restaurant are just there to collect a paycheck, and how do you introduce a new frosty flavor and not have it available at 4:30 pm in the afternoon? Seriously. No strawberry , no vanilla , only chocolate. The manager doesn't seem to actually care ,so why should the staff . We weren't offered any discount or anything. I understand that food service is hard work. I did it for 2 years as a young adult. It's not hard to get repeat customers when you are polite and nice to customers.

Food was good. Fresh, well cooked. The restaurant was unclean, all table were dirty, trash on the floor, and trash containers were overflowing. I reported, after waiting for my food, I asked the manager for a wet cloth to clean the table. I was done eating, at least half an hour when they finally sent someone to sanized the tables. The restaurant was not busy and had at least five employees.

These mfs had me waiting in the line for 45 minutes… THEN when i got to the order machine they had me sit there for another 5 minutes before even greeting me at all. THEN when they finally asked me what i wanted they cut me off mid- order and made me wait another 2 minutes. THEN when i ordered 2 separate meals, they completely ignored one of them and said i never asked for it……….. when i went inside to talk to someone they all ignored the front counter until i left out of agitation from waiting for almost an hour for “fast” food. Also while in line 8 different cars left because of the wait, they were only taking one order at a time

Worth the 4/$4. Even offering a 4/$5 with a bigger sandwich Deal Includes: Sandwich, 4pc nugget, fries and a drink With a long line in Drive-thru, I've noticed they are usually quick and efficient. Staff has ALWAYS been pleasant. I always have a modified order because my son is so picky (oh boy, I know I'm going to Jinx myself but...) they have yet to mess up, like all the other fast food chains. IMO hands down best ff chain in the plaza.

Disclaimer: I am usually not one to complain but my experience was so poor I am prompted to write one. That being said, I've always known that this particular Wendy's was usually slower. Keeping this in mind, I placed a mobile order for pickup approximately 25 mins in advance before I leave on break for work. I go inside and see that nothing has been prepared. In total, I spent 20 mins to speak with someone at all. Eventually, I was given my order (incorrectly might I add), and I ended up wasting 35 mins of my time (as well as my break) for an order I put in well in advance. The service I was met with was extremely poor and I was appalled at how I was treated. I am usually very understanding because I understand what it feels like to be a service employee. But, I just dont think this location is worth going to anymore.