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I'll start by saying everyone there was busting their humps to keep up with food orders and keeping tables cleared during a busy Sunday lunch hour - awesome job with that. Only reason for 4 stars is that we did have to wait a while for our dine in order which was perfectly fine for us, it just would have been nice if it was communicated at the time of ordering to let us know things were a little slower on the service side. Nothing negative about anything else at this location.
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Google
The night crew did a great job tonight. I asked for a remake on a sandwich because it wasn't exactly what I wanted. The crew was super nice and made me something that exceeded my expectations. Great job definitely one of my favorite locations.
Google
I used to live in Springfield and ate in this McAlister's frequently. Although the decor and employees have changed in the last ten years, the hospitality and food have not. Just as I remember, the employees are very friendly and helpful, and the food is terrific. All of the McAlister's in Springfield are well above average, but this one is still my favorite.
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We ordered two pick twos and it took 30 mins to get our food. I’ve never waited so long for such a simple order. I have exact details of our visit on 4/30 to the online survey. Shocker, no one replied. Now I’m leaving the review. Next time I’m going to goodcents next door
Google
The food is always delicious; however very expensive in relation to portion sizes. I was very disappointed when I opened my carryout order of soup & sandwich when I saw how small each was after paying almost $15 for it with a tea.
Google
My order was missing the sandwich and chips. The veggie spud had 3 vegetable pieces on it. When I called the restaurant, they offered a $5 refund. So I got 1/2 tortellini soup, 1/2 a cup of brocolli soup and and a baked potato with basically no veggies and I paid $15.
Google
Weather you are coming for a meal if just an awesome glass of iced tea, McAlisters is always a great choice. Service has always been great and great food.
Google
My baked potato was cool, my husband's sandwich brought back the old commercial from Burger King ' Where's the beef/ meat?' very small portions- not worth the price- I go by myself a lot but won't get my husband back
Google
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