Mcdonald's

All McDonald's serve the same thing, but what wins and keeps loyal customers is customer service. Upon arrival, a young man asked me if he could take my order, I told him what I wanted and he told me to proceed to the window, I told him that I had not finished ordering yet and he replied that if Iwanted to make another order I told him that everything was in the same order. Arriving at the window was a young woman who repeated the order of just one sandwich, I told her that I had ordered something else. At this point her attitude was a little defensive, I asked her who was the guy who took my order and she said she didn't know, I paid and she gave me the change without saying anything else; thank you, good day, nothing! Arriving at the second window, the woman there also had no uniform, name tag, nothing to help me identify her. She gave me part of the order and told me to park further in front. After five minutes, a guy came out and gave me the order and that was all, not another word. Unfortunately, none of them had a name or a uniform to identify that they work there. As you can see in the photo, that's how they gave me my sandwich, I didn't want to go back fearing that they would do something to my food but I ended up throwing it away and I only had the coffee which I ALWAYS order 3 splendas and 7 cream and he understood 3 and 3.🤷🏻‍♀️ The visit to this McDonald's was my worst one because of the terrible service and attitude they have to help. Customer service should be top of the list even when working under pressure. I try to do surveys and reviews understanding their environment and current work situation to somehow understand their attitude or performance, but this time I couldn't find a justification for their attitude and lack of customer service. And most important, they're dress without a single thing that tells me they work there. No name tag, no logo apparel.

Absolutely ridiculous. Why do I have access of making a mobile order if they are simply gonna tell me the restaurant is closed? It clearly says open 24 hrs but I don’t really think so! 3 cars, 3 workers in there, not able to take my order because the so called 24 hr fast food restaurant is closed!!!! Unbelievable man!!! P.S: An angry customer with an empty belly is not what you want guys.

I have gotten food poisoning two times from buying food from the night shift staff. it’s as if they don’t throw away food that’s been sitting all day and just feed it to people or as if they are too lazy to cook fresh food. the first time i though it was a fluke and now it’s happened a second time. only go during the day because the night shift has gotten me sick TOO MANY TIMES.

Definitely choose this McDonald’s if you want food poisoning! 2nd time my kids have gotten horribly sick vomiting for a week and diarrhea from chicken nuggets and burgers. This franchise location either doesn’t swap out their outdated meat products/produce for fresh, uses expired food they charge to customers or….. 🤮🤢💩💯 doesn’t keep a high standard to employee hygiene but honestly it is McDonald’s. Definitely have been to better ones where you can tell the food is fresher and establishment is cleaner. Avoid this location like the plague or Co-vid 😂