Pizza Hut

Gross! Over priced and not worth the money. My bread sticks where burnt and my pizza was way under cooked. The poor waiter was alone and didn’t speak English well so ordering was a bit difficult. Since they were busy he never checked on us or was able to get refills on our beverages. I am sad to say I don’t think we will be back.

Our order inadvertently caused some issues with the system because it included alcohol. The manager (?) Frank was so courteous and helpful as we resolved it on the phone. I feel terrible for causing such a big problem on a busy, snowy night, but I was extremely impressed by Frank's helpfulness and friendliness on the phone. He gave us a 20% discount and remade our food fresh. Many apologies for all the confusion, and thank you for all your help!

Waitress was decent but sold a lot of the buffet meals but we waited for over a half hour for it to be filled. When it got pasta we really couldn't get much without feeling guilty because other tables with kids were waiting also!! Took about another 15 minutes for pizza to show up. There were two other tables besides us that were waiting for food! We had one trip to the buffet and I got a salad, 3 tiny slices of pizza then it was empty other than the few same slices of pizza, no pasta and dried up breadsticks. There was a table on the other side that got 4 pizzas and buffet was not refilled, I heard the presuming manager because she told employees what to do say she was sorry to them for waiting. My sister in law had to ask when they would have some pasta for the buffet and was told they just put some on. We had 15 people, there was a table of 5 and another not sure how many and the pasta in the pic was 1" thick and only one out there for 15 minutes. Pretty bad when they worry about the checks and give you them before you even have the chance to finish a second plate of food!! My husband's niece and her daughter ate after we got our checks because she came for pasta! When we left at least 6 pizzas were there and some pasta but no apologies for being bare that I was still hungry..If they would have explained they couldn't handle the buffet we could have all ordered off the menu. We will not be going there again.