Domino's Pizza

I had special order so I had to be transferred to the store directly. I called 5 times and sat on the phone each time for over 10 till the phone just hung up. I love dominos but not this store. This is not the first time. EVERYTIME I CALL. Just wanted to enjoy my meal the way I wanted it :(( horrible customer service I say

I have been ordering pizzas from this restaurant for over five years. Tonight I ordered a pizza and chicken Alfredo like I have been doing. I normally pay $13 and some change for these two items. The gentleman who answered the phone told me that I could not get that deal anymore and it had to be ordered online if I were to receive that offer. I ordered online and the price came up to $27 and some change. I called back and spoke to a Woman/female who got the order right and offered to give me the $13 special that I normally get. I went into the store and Was getting ready to pay for the food and a gentleman said that the order was now $27. He then stated that I didn’t indicate on the online order that the tool items I normally get for about 5.99 are now $27. I told him that that was wrong in that I just spoken to a Woman who had given me the correct order for about $13. He refused to change the order and he was very curt, rude, and showed no professionalism. I asked for a manager and he said he was the manager I don’t remember his name. After ordering pizzas there for more than five years it is very disappointing to know that some people who appear to be new in there could not look at my order and see that I’ve done the Same thing for over five years.I know this because when you give them your phone number it brings up all the orders you’ve previously made. It felt as if they were just trying to gouge me for money versus abiding by the rules that Domino’s set up on their website.

This isnt bad! I was pretty surprised about how good the food was from years ago! Nicolas the driver is awesome! Got him a few times! They actually have decent pizza for a cheap price! The garlic flavors are bomb! Thank you guys for the time you put into the pizza and food you make! Haven't had any issues yet! Keep up the work!