Dinapoli Pizza

Asked for boneless buffalo wings mild.. my wings should have had hot sauce.. when we opened them up the color of the hot sauce and the scent was off. They mixed ketchup & mustard together. I called back and spoke with the manager it's been over an HR he said to hand back the wings to the driver I haven't seen a driver yet.

⚠️ DO NOT ORDER FROM THIS PLACE! ⚠️ I just had an AWFUL experience. I ordered my food around 9pm on Grubhub and it told me it would arrive in approximately 40-50 mins. It arrived 1hr10mins later. Upon opening my food I noticed the styrofoam was melted. When I picked up the food inside I noticed it was cold and soggy. The fries were wet and so were the chicken fingers. You can see the beads of water in the pictures. The mozzarella sticks were also wet, cold and the cheese inside was hard. I ordered a diet ginger ale and they delivered a regular ginger ale without asking if it was okay to substitute. So I call the restaurant to see what they can do about my order. The first time, they answered and hung up. So I called again, this time I was placed on hold for about 10 minutes. At this point I’m fuming. The girl answers the phone and asks for the name on the order. I tell her my name, she then proceeds to talk to a co-worker about it as I hear laugher in the background. She asks what was wrong with the order, so I tell her it was cold and soggy. SHE ONCE AGAIN LAUGHS WITH THE CO-WORKER. After this I think she realized I wasn’t on hold and puts me back on hold. I found this all to be extremely unprofessional. After all of this she tell me they will only be able to send a new order to my house; but, I would have to repackage the old order and return it to the driver. I am beyond angry right now because with the way the girl and her friend were behaving on the phone I would not put it past them to spit in my food. Also, I work tomorrow at 5am and what should have been a quick meal has now turned into a 2hr+ ordeal. I will say with confidence that I will NEVER order from this place ever again. Please take this review as a warning if you’re thinking about ordering from here. For $20 dollars it’s not worth it.

Ordered last Sunday night. They got my order wrong and what they did get right was subpar. The money that we spent did not reflect the quality we expected. We called and explained what they got wrong. They asked us to place the platter of food back into the bag they sent and they would bring us the correct order. We gave it back without issue but it dawned on us; did they sale that food back??? We took that food out the bag, looked at, closed it back and put it back into the bag...but what if one of us were sick?!?! Too many variables to consider especially since we are in the middle of a pandemic. So I am no longer ordering out. Nope. I'm good. This experience has opened my eyes. I only trust my kitchen and the people I let into it.