Starbucks

By far the worst Starbucks I've ever been in. I ordered a 16 Oz mocha and watched it dissolve into a 12 Oz drink. Also requested no lid with my drink, they said okay, but still put one on. When I tried to actually get a 16 oz drink they refused to serve me without a lid stating its corporate policy...it's not. I'm an adult who knows how to drink out of a cup without spilling and I definitely don't need to add one-use plastic to the earth.

Worst experience. There is a reason I chooses to do mobile order, so that it can be seen how I would like my drink. First of I ordered a mango dragon fruit refreshers with added fruit and lemonade with light ice. When received order. They completely eliminated the dragon fruit and received a a drink with only the fruit and lemonade. On the second time they made the drink due to them NOT paying attention to detail. They basically filled the drink with nothing but ice. Thank you Starbucks for charging me $7 for a cup full of ICE. The foam is literally in the ice, lol. I will NOT be return to this location. I don’t understand how they are a 4 star store when they get mad due to their error. Pay attention to details and own up to your mistakes. Trust I know we are all human and when working in fast pace things happen. But fix it not get mad. I’m the paying customer. I wish I would have had the picture of it before. But this what I received. Full of ice.

I ordered a dessert from the bakery and 15 minutes went by and it still wasn’t ready. I’m super disappointed. This isn’t the first time this happened!! At least tell me if the order was not available. I would not have wasted my time ordering on the app. And to make it worse they aren’t even welcoming. Two girls looked as if they were giggling and gossiping when it looked as if I picked up a order waiting thinking it was mine. This is unacceptable. It would be okay if it was a drink they had to make but this is a simple dessert they they just bag. This Starbucks is very disappointing

I've had several bad experiences with this Starbucks so I usually don't frequent here. I decided to try them after about 8 months of not going. I ordered a Chai creme latte and a ham croissant. The server said that she thought they may be all gone and would i like something else? I opted for a sausage and egg sandwich instead, I notice the car in front of me attempting to pass good ba k into the window after receiving their order. I pull up to the window to be told that the server had mistakenly given my sandwich to the car ahead and that it was the last sausage sandwich. I was a bit miffed with myself for coming back. The manager then appears to let me know what he has left. I select a double bacon....the saving grace is the young lady hands me my breakfast and returns my payment. Excellent customer retention for awful service....I may return after all.

This Starbucks location is so inconsistent with how the drinks are made that I have decided to no longer patronize this location. I have been to this location at least 20 times and every time my drink is prepared differently. There are a lot of Starbucks in the area, drive a few more minutes to go to the next one.