Qdoba Mexican Eats

Ordered a rice bowl, quesadilla and a mac & queso bowl. I was instead given the quesadilla and TWO mac & queso bowls instead of my rice bowl. This has happened twice, and the second bowl seems like they emptied the remaining scraps and GARBAGE from meat into it. Photos show gristle, fat, burnt skin. No actual meat here at all. Please get it together and start actually reading the orders and give real, clean meat. Almost no meat in the other items. Either fire people or train them not to be slobs.

Placed an order on the app and received food 15 minutes after it said it would be ready. App said they didn’t have all the expected ingredients but wouldn’t say which ingredients were missing. There seemed to be about 3 people working. The staff appeared to handle food quite roughly, especially quesadillas. Haphazardly tossing them in with the spatula. I saw about 4 people wait for an order on the app, while there was virtually no one ordering food in person. Maybe only 3-5 people in the 15 minutes I waited. Sat at a table with a person who waited 20 minutes after the order said it would be done. After I finally got my food, they didn’t include the sides for the quesadilla. Never been to a Qdoba this disappointing. Should’ve read the reviews.

I will no longer be going to this establishment. I did an online order from them twice this week and both times had missing items. They first forgot my order of chips and drink the first time. Then I had a missing steak bowl and two order of chips the second time. I drive over 20 minutes to come here and they just seem to never get my order right. I tried calling to speak to a manger but nobody answered the phone. Very disappointed

I LOVE THIS LOCATION!!! the manager Michaela (I hope that’s how you spell it) and the other employees are always smiling and making my day. I work nearby so I visit their restaurant very frequently and it’s now the only place i’ll go. they keep it moving despite the heavy traffic and seem to have a good working flow and relationship. the food is always always great and I have no complaints. if there were more than 5 stars id give them all.