Baskin-robbins
901 N Carpenter Rd, 95351 - Modesto
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📷 Fotos (10+)
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Reseñas de Google (8)
Sad customer service.Gave my family the wrong ice cream. Only gave me a $1 discount for there mistake. I couldn't replace it because they had close already. I like the one on McHenry better. Most places would've replaced my purchase with a free one or at least half.
Google
On June 23 on a Thursday at 4:15 PM they have the most rude Customer Service. definitely not trained properly to deal with the public Communication ..And they also are very rude over the phone… This place needs to be shut down and replace all new trained employees
Google
Took forever for this employee to cash me
Out and i was also taking care of my son and make sure he doesn’t make a mess and i dropped my ice cream by accident. And the employee did not even offer me to get another scoop that i am willing to pay for me wasted $11 with this inexperienced employee
Google
A nice place if you have a taste for some dessert, not really any lines so you are in and out fast
Google
Everything was good it was just the customer service was horrible one girl there had just the worst attitude and act like we was bothering her.
Google
When we've come to this location multiple times in the past and its always been great service. Tonight you guys had a new guy in training who was actively trying to do a good job and continously asked questions to his fellow coworker. He said hi to us when we came in- she didn't. This brunette coworker seemed extremely annoyed and "over it" because she was working. She continously leaned against the counter with her hands crossed and only spoke if the new guy asked a question until she realized my boyfriend also wanted ice cream then started to help him. The amount of ice cream I got from the new guy versus the miniscule ice cream scoops she gave my boyfriend was really upsetting. I get everyone has bad days, but when you actively have attitude and look THAT upset in front of customers and decide to give them poor quality of service, its not ok. The only reason I didn't give 1 star is because the guy did a great job even being new.
There were two girls working. The one I'm referring too is the young white brunette with the "keep it wild" tattoo across her left arm.
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Google
Tuesday's are family days! There's specials on single and double scoops. Also have great shakes, smoothies and everything ice cream. Ice cream cakes, pre-packed quarts, banana splits, waffle and sugar cones... It's all here. Nice little tables to sit and linger for a bit as you think about your other shopping. And whenever there's a month that has a 31st, they have specials for you. Sweet staff and sweet stuff will keep you smiling!
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Google
Tried a couple flavors i dont normally get..German Chocolate Cake is amazing. Its chocolatey and rich with caramel throughout. The carmel macchiato was really good too. Light coffee taste with chocolate chunks. Cant rave about the waffle cone though, it was a bit stale
Google
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