Burger King

The other day my lady and I stopped here to grab a late dinner. 30 mins to an hour before closing time. By the time we got home which is about 1-2 miles away from BK TOPS. All of our food was cold. Which needless to say made us unhappy. We were finnaly able to speak with a manager after a few attempted calls. And the manager we spoke to was Jeff. We made Jeff aware of what happened. And well, let's just say Jeff went above and beyond to make sure we were happy this visit. And he also made sure that ALL OF our food was HOT and freshly made this time around. Jeff's customer service was outstanding. And he was more accommodating than we even expected. He is definitely an asset to BK. Thanks Jeff you ROCK!!!

Been going here for years since I was a kid. Thought to share my recent experience with how they handled my order issue. Last week I ordered a 4 pc mozzarella sticks and other items, sat in drive through for 10 min (busy weekend lines). Pulled out to my fav spot to eat realized mozzarella sticks were chewy, cheese was dark yellow, and old/past throw out time. I called their number found on receipt and let them know what happened and asked if I could go by for a new batch. They told me no problem that they'll have them ready for me. I drove back, went inside, didn't have to wait for my new batch of mozzarella sticks. Walked out and was able to get back to eating in peace in no time. Staff is professional, management has improved since they are on top of not running out of things like before. Only issue : Some staff are soft spoken, it's hard to hear with traffic and train! Please speak louder lol Btw this is a fast food joint not a high end restaurant. Some of these reviews got me 😆

What happened to Burger King? They took forever to give me my order in the drive thru, which I’m okay with because I understand how they may be understaff. But what made me very upset was I ordered mozzarella cheese sticks and they were as hard as rubber! I couldn’t believe it! I’m like who serves someone this it was completely ridiculous!