Chipotle Mexican Grill

I come here to get quick, convenient bite before a movie. Things seemed off tonight. The customer before me had a large order with lots of detailed requests, and took up time. I think the staff could have helped the line move along with another crew member helping. No one stepped up. I wanted to order a side of chips, and for some reason, they wouldn't sell any to me. In the verbal exchange of the crew, it seemed they kept a stash of chips reserved for online orders, but wouldn't offer me, a paying in-person customer, any. I know I'm not their boss, and can't tell them now to run their business, but as a customer, I think they can do better than this. No chips and no napkins, but the burrito was good.

Fast preparation, good flavor, healthy food. I usually order in advance so I don't have to wait onsite. This Chipotle isn't particularly busy (the few times I was there) but it's right next to an door of the Great Mall so a lot of foot traffic passing through. There are some tables outside in a fenced patio but I don't think they clean the surface often.