Domino's Pizza

We order from this Dominos all the time and for years, whether I go in to pick up or have delivered, I never had anything bad to say. Always got our Pizza hot and delivered in a timely manner, but last night was different. In about 30 minutes we got a call from the driver stating he was in the ally and wanted us to go get it. What? Then he said he would come around to the front. I waited outside thinking that he was driving around and waited for at least 10 minutes. He finally came walking up the side walk. I let him know that there is plenty of parking out front he said it was not a problem. I was okay with that until I opened the box and found the pizza was not hot. I decided to call the store to let them know what had happened. I asked for nothing in return as a matter of fact I wasn't even complaining but the person on the phone immediately got defensive stating that it was impossible and that we where lying because we were there only delivery. At that time I hung up and told myself I will call tomorrow but speak with the owner this time. When I called tonight the person on the phone said that owner does not work there. I am not sure if they have new management, but the pizza was not as good as we would normally get anyway. I work in a customer service industry and if someone calls about service I would want to know so it can be fixed. Unfortunately, my favorite Dominos in Long Beach is no longer. I will have to find another.

It's okay because I only go when there's a nice young lady in there that's working other than that I get harassed about what I want the prices of what I want in the attitude I really don't like the attitude when I was just trying to get something for me that I want and I'm paying for the respect for others has change but now more &more with business.

There was no better feeling when I was a kid, than when my Mother was on the phone with this Domino's Pizza Parlor, asking for the day's specials. I've had the honor and privilege of feeding my OWN Younglings, the same great Pizza I had all those years ago. The only thing that has changed here over the years, are the people and nothing more. Absolutely AMAZING pizza and many more great dishes and meals. Their customer service is second to none and they have always delivered exceptional food in record time. The few, rare times they let me down, they doubled back and corrected the issue, like it was part of the plan. If you need great comfort food, a Good Celebration Meal, or a Romantic Dinner for two, give these guys a call. You can't go wrong.