The Flame Broiler

Absolutely terrible customer service would not replace my order after giving me the wrong me on my order and the store manager refused to replace my order because I didn't keep my receipt and I told her that I had my card but she was basically saying that without a receipt basically they can make a mistake and not fix it so just make sure that you hold on to your receipt or make sure that they make it right or just don't buy from them at all because they're not going to take responsibility

This is the only location that has ever tried to charge me for sauce. There isn’t a sauce for us to put on the bowl itself, so you try to nickel and dime your guests, haha. The staff is bland, the service is very much gtfo, and the food surprisingly isn’t as good as other locations like on Del Amo in Cerritos. Wouldn’t come back, just to be petty and not support this location.

Ordered mixed beef/chicken. Was happy to discover I could skip the rice and eat it on a bed of veggies. It doesn't come with sauce already on it, but there's a sauce bar, and their magic sauce is delicious. The slaw salad also comes plain--the lady behind the counter gave me some sesame sauce to go on it. I tried it and didn't really like it; didn't taste of sesame at all to me. But the star was the meat and veggies, so I give it 5 stars. Tasted great. You can tell the steak was marinated. Chicken was seasoned nicely. Oh, also, the orange they gave me with it just wanted great. Don't know why. Sometimes you just get non-sweet, non-tangy oranges. Luck of the draw I guess

Tasty food, friendly & quick service. Definitely suggest you try it if you haven't already! I went to The Flame Broiler on Candlewood Ave. in Lakewood, CA just across the street from the north side of the Lakewood Center. Be aware that this location IS NOT listed, nor found any where on, The Flame Broiler's corp. website. I emailed the corp office, but I have not received a reply as of this writing. I also mentioned it to the cashier at The Flame Broiler when I was there & he was aware his location's omission from the corp. website's location listing, but he appeared, at least to me, to be frustrated from, or tired of, trying to correct the exclusion. So, if you want to find the Candlewood Ave. location in Lakewood, CA, you'll need to include "Candlewood Ave."& "Lakewood, CA" along with "The Flame Broiler" when doing an internet search.