Wing Shack

I had wings here. Honey BBQ garlic. Theybwere fantastic. I felt like the server took the time to answer my questions. Then I made it to the bar and spoke to the bartender for a while about what I wanted. She was attentive and kind and interested in her craft. Then I found out she was the owner. Excellent service from everyone. Great atmosphere. This is Michelle's husband Mike. Leaving that so the owner knows who this is. I'd give this more stars if I could. No reason to go anywhere else for wings.

The food is amazing. Honestly the best wings in LR. Unfortunately bad customer service brings this place down. If they could master controlling their attitudes like they’ve mastered the wings they would be perfect. The attitudes of the employees is ridiculous. At the end of the day you need customers to keep your business going. There are so many other reviews saying the same exact thing. It is also very hard to get through to place a phone order. Usually the phone is busy or just rings. I cannot support a business that doesn’t appreciate their customers and that can’t provide good service.

Let me start by saying the wings are always good but this place is going down in customer service. The menu prices you see online are incorrect. Understandable considering the picture may have been taken a while ago. Then you get to the store with a menu with a different price and a piece of paper by the menu saying the prices have increased. The in store menu is also not correctly updated. When you ask the staff for a menu their response is we don't have one. Again the food is good but no menu means you can charge what you want. This issue needs to get addressed or you will continue to lose customers.