Bruegger's Bagels

Hi I just want to give a great feedback of one of your employee, name is Hussin and , work always with smile and so friendly to customers.i was in the store few Sundays ago and store was kind of busy and, He's working back and forth, making sandwiches and getting orders with , one of the Lady. I hope store Will take care of these kind of people and, I am Keep going back there for fast and friendly service. KD

Terrible experience here. Visited in April to pick up a pre-placed order. Employee Hussin informed me that it was still being worked on. I waited 15 minutes and then confirmed the name on the order and that it was still being worked on. After another 15 minutes I ask Hussin to please check if it's still being worked on. He appears annoyed, goes back and grabs a Doordash order for a completely different customer, drops it on the counter for me, and goes back to assisting customers who had arrived well after me. I inform him this is not my order. He looks very annoyed now, actually checks the names on the tickets this time, and curtly informs me that the order "will be a while". Left and moved on with my day. You could not pay me to return here.