Papa Johns Pizza

So don't get me wrong I love Papa John's but I am beyond more than sure they gave me a pizza that was already done last night. The crust was beyond over cooked. It was not soft and fluffy. It was crunchy as if it was placed in the oven 2 or 3 times. It also had a slight burnt taste. Not to mention I placed my order than went ahead to pick it up since I was already out which I got there exactly 7 minutes after placing the order and it was already done 🤔 I'm sorry but I've had Papa John's plenty of times and I know somethibg about this whole situation isn't right. I'm very disappointed with whoever was there last night. From what I seen it was 2 people. I heavy set white guy and a black guy.

Our pizza had a huge bubble in the crust and was missing a topping. Garlic knots had the wrong sauce. Called them and manager said they would replace it and get it right out to us. Hour and half later and no signs of the replacement. This is just poor. Poor customer service, poor management, poor attitude towards the product … just a sad state of affairs.

Just ordered a pizza online with delivery stating it would take 25-30 minutes, keep in mind I worked a 12 hour shift and was expecting my food in 30 minutes. I waited over an hour before calling and they had no idea when it would be delivered even though the food was done and had been waiting. He had the audacity to see people who don’t “pre-tip” have to wait longer. You get a tip with cash AFTER the foods been delivered. Absolutely shocked a manager would say that to me. I will never order anything else from papa johns.