Firehouse Subs

I had the pleasure of working with Nathan. He masterfully handled a catering disaster I had with another restaurant. He was very professional and accommodating with our order for 55, working quickly to get everything ready for us. I will definitely order again and again for our future Burns and McDonnell lunches!

The employees at this location are absolutely amazing! The sandwich making skills are in my opinion better than Subways. Whenever I am unsure of what sandwich I want, I ask Michael (Mikey). Especially, since he is always coming up with new ideas and mixing ingredients they have for sandwiches. There is also another employee there who goes by the name Kat and she has awesome customer service skills as well. Both Kat and Michael always make me feel welcomed when I come in. However, overall I enjoy eating at firehouse. The employees here definitely make you feel like family. If infinite stars were a choice they would get infinite amount of stars from me, thats for sure! THANK YOU FOR ALWAYS MAKING MY EXPERIENCES GREAT!

The Cuban BBQ sandwich was awesome! I wish good things like this wouldn't be for a limited time! Don't believe some of the bad reviews, some people are just not happy with anything and instead of telling the restaurant about their problem they just give them a bad review without resolution. The restaurant and bathroom was very clean and they were very quick getting my order! Thank you!

Clean and fast service. It’s my go to place for food at Ward Parkway. Staff tries to maintain the place as clean as they can but some customers don’t clean up after themselves. No restroom in this place. It shares a common restroom with the other stores in the mall. It’s a bit of a walk so it’s either use the restroom before or after if you are to eat here alone.