Domino's Pizza

i love domino’s and i’ve always been greeted with friendly staff, but EVERY. SINGLE. TIME. i have ordered a pizza from this location through the app without the garlic-seasoned crust (which is quite often), when i receive my pizza, it always has the garlic on the crust. i’m not allergic or anything but i don’t particularly like garlic, and this has been an ongoing issue for multiple years. i have never written a bad review for anyone, and i love domino’s pizza, but i’m getting fed up with this!!

I ordered carside delivery, and was waiting in the parking lot. When the ap told me it was ready (already told it I was there) I turned on my hazards. The timer started counting down, and stopped at 1:47, but no pizza. Someone had come out and handed an order to a car that pulled up to the door when he came out. I've had them turn off the timer before they came out before (or not start it at all) so I waited a while before I went inside. While waiting I watched a couple of the kids throwing something back and forth between the front counter and the prep area, with one of them taking the time between throws to smack something on the floor repeatedly before tossing it back up on the counter. Gross! When I went in to ask if my order had been given to someone else they didn't admit it, but also couldn't find it. They asked i i wanted them to make me a new one and it would take 10 min. I said that means the next one is free right? Because you missed the 2 min mark? He shrugged and went back to ask and told me they don't do that. I asked to speak to the manager who was incredibly rude and typed in the computer a bunch but never answered my question and went back to the back. I thought she was doing something regarding their guarantee so I asked about it anf the kid didnt know so she had to come out a second time. When she came back out again told me it was done. I said there are still commercials and the ap has the coundown. She said they do t participate. I would think the ap would not show the guarantee or the timer if that was the case. I asked if they were going to do anything about the fact I'd then been waiting about a half hour after I was initially told my order was ready and she said they were replacing it. That was all. If they weren't the only pizza place near me that had Gluten-free pizza I'd go somewhere else. Horrible service and saw some unsanitary stuff while waiting. 😡

Restaurant was to close at midnight. Called at 11:30 Tuesday 6/7 and a MANAGER told me they weren’t taking anymore orders. This is rediculous. I want to talk to corporate person. If a restaurant’s hours are until 12:am and a “manager “ calls me back to say they aren’t taking anymore orders is false advertising for YOUR COMPANY.

I was told by whomever was answering the phone on Saturday night I was “f***ing retarded” for calling at midnight. Google shows 2am. I don’t know, I am from out of town, but great customer service regardless… utterly despicable. Dominoes should be appalled. Not appropriate in any context. A simple “we are not open past [X] hour” would have sufficed.