Larosa's Pizza Mariemont

My mother and I were looking for a quick meal and headed to this Larosas. Unfortunately for us, we didn't realize this was a carry-out only restaurant. However, there were two small tables outside and the manager, John was extremely helpful in making our experience just as good, if not better than if we were at a full-service place. He turned our minor disappointment into a spectacular meal out. We will definitely be coming back, if for no other reason than to just say hi to John, who provided amazing service that is simply hard to find these days.

Have been a customer for years with no problem until last week. Had an order delivered and it was not right. Called and got an immediate credit. Ordered today using credit and everything was perfect. Mistakes happen, it’s how you deal with them that matters. I appreciate the business taking ownership of mistake and making it right.

Very Casual Dining. Grab Menus Tell Them What You Want To Order And Seat Yourself. I Ordered Cheese Ravioli With Chicken And Alfredo Sauce It Came With A Salad And 2 Breadsticks. The Portions Are Huge !!! It Was Like A Dinner Salad Plus A Whole Long Plate Of Ravioli And Chicken Covered In Sauce. I Had Plenty To Take Home. Definitely Recommend Stopping In Friendly Laid Back Staff

EDIT: Larosa's has since then made it right and credited me the full meal, refunded my purchase, and even brought two 2-liters of soda. I didn't even ask for any of this besides that my purchase be refunded. The day shift manager really took care of things. Thank you. Ordered Kitchen Chips and chicken tenders. Called after an hour and fifteen minutes after I ordered making sure that it was still good for delivery. 30 minutes later after being told it was out for delivery it still hadn't come and I called back only to receive the same answer that it had been out for delivery. Now that it's well past closing I have to call back in the morning to get a refund. Terrible, terrible, terrible service.