Dunkin'

I ordered thru doordash half a dozen of donuts and a dozen of donuts with munchkins. So the one dozen and munchkin they did it right but my half a dozen of donut that I personally choose of what kind donuts we want but idk what happened but they messed it up. So i ordered glazed chocolate, boston cream, double chocolate, 2 powdered and vanilla cream. As you can see on the picture instead of giving me what I ordered they replaced it with something else. I didn’t get my powdered donut they replaced it with regular glazed donut which it looks like its been there for a couple of days because I don’t see the glazed anymore it’s like it melted already, glazed chocolate instead they give me chocolate frosted, vanilla cream instead they gave me jelly. I’m sorry but I’m just disappointed because whatever I ordered is what i really want and this is what i paid for? If i wanted to order those donuts that you replaced with whatever I ordered I would’ve order them but I didn’t. Hopefully u get this right.

Bad customer service. Used to buy 80 to 100 dollars of coffee and donuts once a week for nurses and staff in this place. Too many mistakes on orders, would give the wrong coffee all the time. Attitude from the manager was just horrible. Even though she would see me buying more than twice a week the managers attitude was horrible. One time I was given the wrong coffee and asked for the correct one. I had drank from the wrong coffee and said that I could pay for the correct coffee. The worker said, Don't worry will give you another one. When I put the wrong coffee on the table the manager came and threw away the coffee and walked away. I was left speechless. After that I am never coming back to this place.

I have been coming to this location ordering through the app almost everyday for two years (I know). I ordered through the app this morning and when I got here was told that the kitchen was undergoing maintenance and that there was nothing they could do to refund me. They just straight up robbed me of 5 dollars. I’m so utterly confused. I will never be coming here again, after again, spending money here almost every day for the last two years.