Tim Hortons

Visiting.. looked up information which never stated that Hortons was inside the hospital. Starting walking to get there... information is key... State it's inside the hospital State that this is not open to public While on vacation the visitor is not only excited to visit, they are blind sided and can only go by the little information given... Be honest and upfront to help your tourist!! I approached a hospital worker who was very rude...I greeted and asked if I could ask if Hortons was inside She looked at me with a very unfriendly stare...stated yes..as she walked away Wow New Yorkers do you want to spread rudeness to people who visit? Sad after all that's happened! Do we not want to be grateful and appreciate the $ people are wanting to spend in your city??

I go to this Tim Hortons all the time. Some of the staff members are very nice and have good service, but a few are pretty rude and talk bad about the customers and complain right in front of them. Several if them once got mad that I asked for more sugar because I couldn't taste it. On that note, the drinks always taste different depending on who makes it, which can be a waste when it isn't how you would like.