Tim Hortons

Order taker not pleasant in drive thru, no pleasantries from the guy at the window. Passed me the food while looking the other way. I think he mumbled something nice after he handed me my cold bacon egg and cheese on a biscuit. Yea, we're supposed to be more supportive of the understaffed restaurant maybe these employees should have taken the easy way out and mooched off the government because their attitudes and lack of caring just shared off another customer.

Two missing items in a single order of two meals. It was an early lunch, light day shift on a Sunday. The wrap missed an ingredient, and we were given a wrong cup (even though we asked them again when we got it at the window and they had it in the store, they didn't offer). I had to go inside twice to fix those (which they did). I also asked them about their roll-up program and they didn't provide me with the correct information. Furthermore, the panini was not cut in half, and the wrap was almost falling apart. Other than that, it was good. The place was not busy and had a parking lot.

Went through drive thru at 2AM and ordered 2 bagels, one double toasted with DOUBLE extra butter explicitly stated to put double extra butter on both sides of bagel ...employee (who was African American male) was extremely rude and did not even toast my bagel, let alone double toast it...by the time I got home and went to eat my bagel realized that it had not been toasted nor butter put on it...sooooo had to drive all the way back there to have him remake my bagel and basically gave me back the same thing as first time I went...then had to call there to complain about same issue because no way in hell I was driving back there...wanted phone number for distract manager and he asked why what was the problem? And when I told him he stated to me "that's yo' problem" and hung up the phone on me so now tomorrow I get in contact with distract manager and hopefully they will fire him because he is a rude and ignorant person who should NOT have the ability to deal with customers