Java Joe

I went into this shop while meandering in the area and stumble upon this cute little shop. I loved the products, but didn’t love the service. The man working the counter didn’t greet anyone who entered (even when addressed first), had his back turned doing nothing the entire time and and when I tried to ask for help was given attitude and brushed off. I am offended that this is the kind of person who works here. Re the products, the teas I purchased were fair and pleasant, the prices were average for loose leaf tea. However I will not return or recommend this place until they can respect the customers who ultimately make this shop possible. The only reason this review isn’t a 1 star is because I believe this shop can be better if customer service improves.

This is the dumbest (for lack of a better word) coffee shop I have ever been to. I should have known something was up when the two separate parties ahead of me left without buying anything. I walked in at 5:05pm. The rude little man behind the counter didn't bother to greet me so I took it upon myself to get his attention by saying hello. With no manners he abruptly responds "if you are looking for coffee, I'm cleaning the machines and I am not making any more." So my response "Wait, the shop is open until 6pm but closes the coffee machines for cleaning before 5pm?" He replied "yes." Duh, you are a coffee shop - I thought the point was to sell brewed coffee...? It was a one man show inside so my guess is that the guy was probably lazy and didn't feel like working until closing so he cleans up early so he can jet. I guess it was ok that they lost 5 potential sales in the 5 minutes while I was there. Maybe they don't need the business. Good for them. I love to visit small business in the area, especially trying the many coffee spots. I certainly won't bother wasting my time or money here though. Not when there are so many better options.

Walking into this shop you immediately smell the most heavenly coffee beans. It’s a bit of a caffeine oasis. The shelves are stocked with interesting coffee and tea flavors, and every tool you’d need to make the perfect cup. My favorite thing about Java Joe’s though is the attention given to the quality of their drinks. When I order an iced latte, they actually froth the cold milk. You can very much taste the difference here compared to other places!

Excellent coffee to me critical. It is the first thing that starts my day, every day, since I was 7 so it is important it is the best experience possible. Java Joe’s coffee is absolutely the best. All of there coffee beans are immensely flavorful, with no after taste, no bitterness, no oil. Once you enjoy Java Joe’s coffee the bar will be set extremely high to enjoy a cup , beans, from anywhere else. Independently owned, staff could not be more helpful. Moved out of the area and have it shipped to me as I just couldn’t find anything that came close

This place is an exceptional place to stop for your custom coffee and tea needs and desires. Fresh brewed coffee and teas, whole beans, loose teas, sweets, and accessories all available for sale. I looked all over Manhattan and for a loose leaf tea strainer for tea cups and finally ended up finding it here! Service was friendly and helpful when I asked about tea strainers. I ordered a chocolate cherry latte and tried a couple of macaroons and both were delicious. #LetsGuide

Kind and friendly staff. They are knowledgable on their coffees and seem to get fresh batches often. It smelled like freshly roasted beans as soon as you walk in. They also offer a 'tab' system where you pay upfront so you can come in on your busy mornings en route to work and just grab your joe and go. Great concept!