Sweet Frog Ashland

Did they raise their prices or is something wrong with the scales? I went 2 days in a row. 1st day I got the biggest cup which I've never done. It was nearly $10 and I don't use a lot of heavy toppings. The next day I went back and got the medium cup I normally get which is USUALLY $3-5 and it was nearly $7. The guy in front of me asked if his total was correct. The cashier with zero personality simply said yes the scales says x weight (I don't remember his weight). I won't be going back to this location.

This Sweet Frog location is always clean and inviting. It has plenty of parking and is in a convenient location. The flavor selection is good, with seasonal variations. The toppings section is impeccable, but I think that is what causes the employees to be a bit resentful of anyone who might accidentally spill something where it doesn't belong. They watch closely and often replace spoons when there is a line of people going through. It doesn't ruin the experience, but it makes you feel self conscious. You just don't want to drop a gummy bear in the chocolate chips or else you'll get the cold stare from the teen behind the counter.

This location has seriously jacked it's price up on an ounce. My husband and I get our typical amounts and toppings and we're slapped with a $16 bill on what would typically cost us $10 in Mechanicsville. They charge 64 cents on an ounce where other sweet frogs charge the normal rate of 45 cents. Not sure what's up here but it seems wrong.

Terrible experience. Stopped in tonight on the way home from King's Dominion to grab some yogurt. We were told by the young lady at the register that they close in 5 minutes. It was 10:22 and we had zero intentions of eating in to begin with. I had to repeat to her a couple of times we were aware of closing time and we had no intentions of staying to eat. Had she waited she would have noticed that the closing reminder wasn't necessary. Lack of courtesy caused them to forever lose a customer.